Terms of Service
Effective Date: 4/1/26
Last Updated: 4/21/26
These Terms of Service (“Terms”) govern your access to and use of the services provided by Stone Arrow Marketing (“Company,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms.
1. Services
Stone Arrow Marketing provides digital marketing services, which may include but are not limited to:
Search engine optimization (SEO)
Google Business Profile (GBP) optimization and management
Paid advertising (PPC)
Website optimization
Lead generation and tracking services
Analytics and reporting
We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.
2. Eligibility
By using our services, you represent that:
You are at least 18 years old
You have the authority to enter into a binding agreement
You will use our services in compliance with all applicable laws and regulations
3. User Responsibilities
You agree to:
Provide accurate and complete information
Maintain the confidentiality of your account credentials
Use our services only for lawful purposes
Not engage in fraudulent, abusive, or harmful behavior
You are solely responsible for the content you provide and the legality of your business operations.
4. Payments and Fees
Fees for services will be outlined in a separate agreement, proposal, or invoice
Payments must be made according to agreed terms
Late payments may result in service suspension or termination
All fees are non-refundable unless otherwise stated in writing
5. Intellectual Property
All content, materials, strategies, and deliverables created by Stone Arrow Marketing remain our intellectual property unless otherwise agreed in writing.
You are granted a limited, non-exclusive license to use deliverables solely for your business purposes.
6. Third-Party Platforms
Our services may involve third-party platforms, including but not limited to:
Google (Google Ads, Google Business Profile)
Meta (Facebook, Instagram)
Website hosting providers
CRM and analytics tools
We are not responsible for changes, outages, or policy updates made by these third parties that may impact performance.
7. Marketing Performance Disclaimer
We do not guarantee specific results, including but not limited to:
Search rankings
Lead volume
Revenue or return on investment
Marketing outcomes depend on numerous factors beyond our control.
8. Call Tracking and Recording Disclosure
As part of our services, we may implement call tracking, call recording, and lead attribution technologies.
By contacting us or our clients through tracked phone numbers:
You acknowledge that calls may be recorded or monitored for quality assurance, training, and marketing attribution purposes
You consent to such recording where permitted by applicable law
It is your responsibility as a client to ensure compliance with all local, state, and federal laws regarding call recording and consent, including notifying your customers when required.
9. Data and Privacy
Your use of our services is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as outlined in that policy.
10. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the course of the business relationship.
11. Termination
We reserve the right to suspend or terminate your access to our services at our sole discretion, including for:
Violation of these Terms
Non-payment
Illegal or harmful activities
Upon termination, any outstanding fees remain due.
12. Limitation of Liability
To the fullest extent permitted by law:
Stone Arrow Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability shall not exceed the amount paid by you for services in the preceding three (3) months.
13. Indemnification
You agree to indemnify and hold harmless Stone Arrow Marketing from any claims, damages, liabilities, or expenses arising from:
Your use of our services
Your violation of these Terms
Your business operations or client interactions
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
15. Dispute Resolution
Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiations.
If unresolved, disputes shall be handled in the courts located in Texas.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted with an updated “Last Updated” date.
Continued use of our services constitutes acceptance of those changes.
17. Contact Information
If you have any questions about these Terms, please contact us:
Stone Arrow Marketing
Email: chris@stonearrowmarketing.com
Phone: 830-308-9136
